Once signed in, portal users can see at a glance the state of their case. The tasks tab shows the unread messages and incomplete forms awaiting action by the portal user. If your workflow assigns users to a case, the portal will display the contact details of the individual case handler.

The tasks tab gives quick access to the outstanding items which need to be actioned by the user.

Email is simply not safe enough for exchanging data which identifies individuals and includes financial information which could be exploited by fraudsters.

The portal includes simple two-way exchange of messages between your case management system and users in a highly secure way, ensuring you meet compliance criteria for data at rest and data in motion. Inbound messages are restricted by file-type and scanned for viruses before entering the case management system.

Simple, beautiful forms can be sent from your case management system to the Portal. The user works through page by page, providing validated answers to the context-specific questions, and then submits the form. The collected data is routed back into your case management system, both as a summary document and as data to directly update your case management system.

Users love these forms because they provide assistance and validation, and can be completed when convenient. You'll love them because of improvements in data quality and turnaround time and reductions in staffing, print and postal costs.

The SecureReach portal is designed and built for mobile devices from the ground up. Pages adapt neatly to differing screen sizes, providing a natural user experience from desktop to notebook to tablet and phones.

Tested on all major web browsers and devices, SecureReach looks great and works well on all devices.

We have a fully-functional demo of the SecureReach portal available for you to try out for yourself. Please email us for login details.

Launch Demo Portal

Under the hood, serious engineering effort has gone into protecting your data. Multiple distinct layers of security based on different technologies present the hardest challenge for any would-be attacker. Integrated intrusion detection and prevention further protects your core systems in the event of an attack.

We are happy to discuss our defense-in-depth technologies with your InfoSec team under NDA.